||Pending or Approved
||There is a mandatory waiting period of 4 weeks. This means it may take between 5 and 8 weeks from the time you request payment, until the time you receive payment. Please have patience.
|Email address not registered to your account
||Have you have waited 5 to 8 weeks and not yet received your payment? Does the status in your PayPal history table say “Sent? It’s likely that the payment was sent to an email address of yours that is not registered to your PayPal account.
In order to fix this problem you need to claim the payment. PayPal will send you an email notification of the payment. To claim it, you need to follow the instructions in this email. Note: If you have not received the email notification from PayPal, be sure to check your junk mail folder.
If you have registered an email address in your PayPal account but have not confirmed that email address, you will not be able to claim/receive payments to that email address. Make sure you confirm the email address by following the instructions in the Profile > Add or Edit Email section of the PayPal website.
||This means that the payment has been rejected by PayPal, because the email address you have supplied to us is not a valid PayPal account, or because the payment was not claimed within 30 days.
If you would like your payment re-issued, please confirm that your payment status shows as "Error," then contact MyOpinions. Please note that MyOpinions can only re-issue a payment if the transfer has been rejected by PayPal. This may require an additional waiting period of 60 days.
Please note an administration fee of 200 reward points will be charged to your MyOpinions account if a payment you request is rejected by PayPal.
|Payment sent to wrong account
||If the request status shows as "Sent," your PayPal account email address has been confirmed, and the payment does not appear in your PayPal account for you to claim, then it is possible that the email address you have supplied to us is wrong. If the funds have been sent to the wrong PayPal account and have been claimed by someone else, then unfortunately the funds are lost and you have no recourse.